Effective Date: 17 July , 2025

1. Returns

Because our products are perishable, we do not accept returns once an order has been delivered. However, if you receive a product that is damaged, defective, or incorrect, please contact us within 24 hours of delivery for assistance.

2. Refunds

Refunds may be issued under the following conditions:

• Damaged or Defective Products: If your product arrives damaged or defective, notify us within 24 hours of delivery.

• Incorrect Items: If the item you receive is different from what you ordered, inform us within 24 hours of delivery.

To request a refund, please provide:

• Your order number

• A clear photo of the product showing the issue

Upon review and approval, your refund will be processed to the original payment method within 5–7 business days.

3. Non-Refundable Items

Refunds will not be provided in the following cases:

• Claims made after 24 hours of delivery

• Products that have been consumed, partially used, or are not in their original condition

• Orders placed with incorrect shipping information provided by the customer

4. Cancellations

Orders can be canceled within 1 hour of placement. To cancel your order, please contact us immediately at support@mithlicious.com

Orders that have already been processed or dispatched cannot be canceled

5. Contact Us

If you have questions, concerns, or feedback regarding this policy, contact us at:

Mithlicious
Kadirabad , Near Durga Mandir,
Darbhanga – 846004 Bihar, India
Phone number: +91 8252572138
Email: support@mithlicous.com